Care and Cleaning

General Care

Fibreworks® Natural Floor Coverings are relatively easy to maintain. Sisal, Coir, and Jute are hard natural fibers that will perform well in most environments with only regular vacuuming. The static-free nature of the fibers will not attract and cause dust to cling. Dirt and grit tend to filter through the weave rather than stay on top of the surface, thus reducing abrasion to these floor coverings. Bacteria will not penetrate the hard fibers of these natural products.

The best care you can give your floor covering is regular, thorough vacuuming.  For best results, vacuum from different directions, making several passes over the area. Heavy traffic areas require the most attention and should receive regular vacuuming to reduce soil build-up and prolong the beauty and life of the floor covering.

General Vacuuming Advice

Please ensure that your vacuum beater bar is properly adjusted. Damage to the carpet fibers can occur if the brushes of the vacuum are set too low. We recommend the head of the vacuum be adjusted so that the brushes barely touch the face of the carpet.  Do not use a vacuum that automatically adjusts.

Always test a vacuum and vacuuming technique first. We do not know how every product will react to every vacuum or vacuuming technique and can not be responsible for damage caused by vacuuming. Some vacuums can not be used, as they will cause excess fuzzing or sprouting of the fibers.

Cleaning Your Carpet Or Border

Never saturate your carpet with water or cleaner; this will stain the carpet. Any method that involves saturation with water, such as steam cleaning, hot water extraction or wet shampooing should NOT be used. These methods can cause shrinkage, dimensional changes, and staining of the natural fibers.

When liquid spills occur, blot up (do not rub) immediately with a clean, dry, undyed cloth, pressing firmly all around the spill to absorb as much of the liquid as possible. If the spilled material is solid, scrape up what you can with a spoon or the dull edge of a knife or spatula.

Dry extraction methods of cleaning spills and stains are recommended, such as the Host® Dry Carpet Cleaning System or similar.

Always test the cleaning method to ensure that color is not affected. Test in a small, concealed area first.

Recommended Cleaner:

SPOTLINE 1-800-558-9439
Web address:


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